Updated March 2024.

Privacy Policy

Petastapleton.com values your privacy and at all times we will endeavour to protect your personal information.

This Privacy Policy contains information on how we collect, use, disclose, store and deal with your personal information.

If you need any further information pertaining to a privacy matter, you should contact us at: [email protected]

Why do we collect your personal information & how may it be used?

We collect your personal information and may use for the following purposes:-

• Send you email newsletters and updates on upcoming events. You may unsubscribe at any time via link at bottom of our newsletters.

• Include photographs and/or videos from our events on our website(s)

We may also use this information for other reasonably expected purposes directly related to the main purpose of collection, including:-

• processing and delivery of your orders;

• generating invoices and receipts;

• supplying and issuing password and log-in information;

• maintaining and managing your account;

• dealing with your enquiries and customer service purposes;

• market analysis and product analysis and development;

• marketing other products and services to you;

• staff training; and

• for any other reasonably expected purpose.

For all other uses or disclosure, we will obtain your consent.

Collection of Personal Information

We may collect the following categories of information from you, which will be determined by your interaction with us:

• including your name, contact details, address, phone, postcode and e-mail address;

• details pertaining to any web contact form filled out on our websites, any email you send to us, or feedback provide to us at our events;

• photographs and/or videos of you by attending one of our events;

• any other personal information you provided, including via social media, over the phone, on signing up to our newsletter list, via email or joining our event priority list or at one of our events.

We will collect personal information only by lawful and fair means and not in an unreasonable or intrusive way.

If you purchase tickets to one of our events or trainings, you may be directed to a third party website to complete this purchase. Please check the privacy policy applicable to that third party website.

When we may Disclose your Personal Information to Others

In the course of providing our services to you and performing our business functions, we may disclose your personal information to others including:-

• our event partners (these third parties may be located overseas)

• to respond to or comply with any law, regulation, subpoena, court order or other legal obligation;

• to enforce and protect our rights and properties;

• to detect, investigate and help prevent security threats, fraud or other malicious activity;

• to protect the rights, property or safety of our users, employees or others; and

• if Petastapleton.com, the training or a related asset or line of business is acquired by, transferred to or merged with another company.

Opting out of Receiving Marketing Material

If you don’t want to receive newsletters, marketing promotions and offers, you can opt out by unsubscribing on the link provided on the newsletters or by contacting us at: [email protected]

Updating your personal information

We take all efforts to ensure that the information we hold about you is accurate, complete and up-to-date.  Largely we rely on you for the accuracy and completeness of the personal information you provide to us.  You will need to let us know of any changes to your personal information so that we can update our records and ensure our records are accurate.  You can update your personal information on our newsletters or by emailing us your updated details at: [email protected]

Secure Storage of your Personal Information

Keeping your personal information secure is a high priority.  We take all reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure.

If your information is no longer needed, we take all reasonable steps to destroy or permanently de-identify your personal information.

Please see our Complaints Page for details on using that service.

Terms and Conditions

Please take the time to read these terms and conditions.  By using Our Website and the Services and information offered on Our Website, you are agreeing to these terms and conditions.

If you purchase products through our Website, there will be additional terms and conditions relating to the purchase.  Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.

Definitions

Services means www.petastapleton.com, is a service, hereafter known as We/Us, provided to clients and End Users.

Website means the website www.petastapleton.com

We / Us etc means www.petastapleton.com, and any subsidiaries, affiliates, employees, workshop trainers, emotional helpers, work scholars, contractors and agents or assigns.

Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.

The information contained on this Website should not take the place of professional advice.

Use

The Website is made available for your use on your acceptance and compliance with these terms and conditions.  By using this Website, you are agreeing to these terms and conditions.

You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.

You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.

If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

Passwords and Logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.

Indemnification for Loss or Damage

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

You understand that the ideas, procedures and suggestions provided by Us are not intended as a substitute for consultation with a professional health care provider. You further understand that the information provided by Us is not to be used to diagnose/treat any particular disease on an particular person, including yourself.

Intellectual Property and Copyrights

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law.  Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a License Agreement.

If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address: [email protected] 

Trademarks

The trademarks and logos contained on this Website are trademarks of www.petastapleton.com. Use of these trademarks is strictly prohibited except with Our express, written consent.

Links to external websites

This Website may contain links that direct you outside of this Website.  These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, it’s contents or any associated website, product or service. We accept no liability for loss or damage arising out of or in connection to your use of these sites.

You may link to our articles or home page.  However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing.  We may withdraw our consent to you linking to our site at any time by notice to you.

Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services. Statements made are by way of general comment only and you should satisfy yourself as to their accuracy.  Further, all of our Services are provided without a warranty with the exception of any warranties provided by law.  We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy.  By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy.  To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, see our Privacy Policy on this page.

Confidentiality

All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy.  However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Queensland, Australia.  Any disputes concerning this website are to be resolved by the courts having jurisdiction in Queensland.

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.